ITIL® 4 Strategist: Direct, Plan, and Improve

COURSE INTRODUCTION

You will learn how to use practical, strategic methods to plan and deliver continual improvement with the necessary agility from this ITIL 4 Strategist course. The ITIL Strategist certification is relevant to both the ITIL Managing Professional and Strategic Leader streams, as planning and continual improvement are universal capabilities.

KEY FEATURES

One simulation exam
20 PDUs for self-paced learning

COURSE OBJECTIVES

After completing this course, students will have knowledge and skills to:

Operating Model
Strategy tactics operations
Governance compliance mgt
Risk management in DPI
Optimization of workflow
Value stream mapping

AUDIENCE

This DPI ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. The ITIL Strategist certification also well-suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.

PREREQUISITE

To be eligible for this ITIL Strategist training, applicants should have: