1. Vị trí tuyển dụng /Chức danh: ICT Core System Support Assistant Manager (for Core Lending System)

a. Thông tin chung:

- Division: ICT

- Department: ICT Development

- Location: Ho Chi Minh City

- Report to: Head of ICT Development

b. Tóm tắt công việc

The Job holder plays a role to support lending core system for daily operation. He/she is responsible for analyzing the business requirements, understanding IT systems/applications and communicating with internal/external stakeholder to ensure the smooth core system operation. The job holder also ensures that the Lending core system issues can be solved on time, configure the core system for business needs and be able to customize some core system API for external system integration

c. Vai trò và trách nhiệm chính

- In charge of analyzing and preparing business and system requirements for the IT Lending Coresystems

- Ensure proper due diligence and gap analysis is done for application implementation against the business requirements

- Work cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.

- Providing system/application support for end user and know-how supports to internal teams.

- Managing and leveraging between end user’s expectation and the base lined business requirements

- Supporting User Acceptance Test for the project sign off.

- Project-management to implement of Lending Core system enhancement.

- Work with external vendor to follow up core system issues/enhancement.

- Configure the core system business rules for setup new products in core.

- Develop Core system APIs and other customization to fit to business needs.

- Support Core system operation (co-work with ICT operation team and ICT development team)

d. Yêu cầu công việc

- Qualification

• University Degree majored in Information Technology2

- Work Experience

• Minimum 05 years working experience in Software development and Application support.
• Have experience on business analysis and system analysis.
• Have experience on Core banking or Core Lending system.
• Have working experience in Finance/Banking/Insurance is a plus.

- Knowledge

• Experience on application development and application support.
• Experience on application development and deployment (DevOps)
• Have some experience on project management
• Experience on both Java, PL/SQL development
• Good experience on API development and system integration.
• Have knowledge on ITIL framework and process.

- Skills

• Able to communicate effectively with different stake holders
• Able to understand insight requirements
• Able to follow up tasks within the defined timeline.
• Able to communicate fluent in English (both written & verbal)
• Good at trouble shooting, root cause analysis with wide knowledge in IT application area.

- Attitude

• Trust-worthy and have good attitude on facing multiple system issues
• Positive thinking with service mind-set
• Hard-working even at night-time or weekend (when needed)

 

2. Vị trí tuyển dụng /Chức danh: Application Support Supervisor

a. Thông tin chung

- Division : ICT

- Department : ICT Development

- Location : Ho Chi Minh City

- Report to : Application Support Team Head

b. Tóm tắt công việc

The job holder is responsible for continuously supporting and ensuring all applications in the organization are at good status in term of smoothly operation, well documentation and secured upgrade.

c. Vai trò và trách nhiệm chính

- Enterprise application monitoring and support

• Monitor and do health check to ensure applications are in good status.
• Support applications to ensure timely fix when having issue.
• Co-work with other stakeholders with effective communication for effective application support, application/system optimization and continuous application/system enhancement.
• Support Application Support Manager to investigate and give out feasible solutions on cost and time manner to ensure applications are timely up-to-date.
• Continuously update knowledge on the company business processes, system workflows and application manual.
• Join Application development team to develop and customize existing applications/systems when necessary.

- Application quality assurance

• Ensure quality assurance for all applications delivered by both external and internal Application
• Development teams.
• Proactively assist users on testing systems/applications and follow up with timely delivery.

d. Yêu cầu công việc

- Qualification

• University Degree majored in Information Technology

- Work Experience

• Minimum 03 years working experience in Software development and
• Application support.
• Have working experience in Finance/Banking/Insurance is a plus.

- Knowledge

• Experience on application development and deployment.
• Experience on Java, PHP, PL/SQL, Spring framework, …
• Good experience on ITIL framework and process.
• Knowledge on Infrastructures, networking is a plus.

- Skills

• Able to communicate effectively with different stake holders2
• Able to communicate fluent in English (both written & verbal)
• Good at trouble shooting, root cause analysis with wide knowledge in IT application area.
• Good at business analysis and system analysis

- Attitude

• Trust-worthy and have good attitude on facing multiple system issues
• Positive thinking with service mind-set
• Hard-working even at night-time or weekend (when needed)

 

3. Vị trí tuyển dụng /Chức danh: IT Application Development Officer

a. Thông tin chung

- Division : Information & Communication Technology (ICT)

- Department: ICT Development

- Location: HCMC

- Report to: IT Application Development Manager

b. Tóm tắt công việc

A member of Technology section, which plays a supporting role in daily business requirements on IT system usage, develop and maintain in-house IT Java web applications and MIS reports.

c. Vai trò và trách nhiệm chính

- Build MIS reports to support business requirements.

- Analyze business data/requirements to convert into effective report.

- Develop and maintain in-house applications.

- Complete assigned tasks from IT Application Development Manager.

d. Yêu cầu công việc

- Qualification

• Bachelor’s degree in Computer Science

- Work Experience

• At least 1- 2 year experience in web application development, focus on Java
• Experience in at least one of the following Java/ORM frameworks: Struts,
• Spring, Seam, JPA, Hibernate/NHibernate, Entity Framework
• Experience in HTML5, CSS, JavaScript (jQuery/Prototype/DOJO), JSON, and AJAX
• Experience in JS framework such as AngularJS, ReactJS, and NodeJS is a plug
• Experience in a CSS Framework such as Bootstrap
• Experience in REST/SOAP
• Experience in working on Oracle, MS SQL, MySQL especially Oracle PLSQL is a plus
• Experience in working on PHP and .NET is a plus

- Knowledge

• Knowledge about design patterns and unit testing (Junit, TestNG, NUnit)
• Knowledge of SAS programming is a plus
• Familiar with financial is a plus

- Skills

• Able to work under high pressure.
• Good command of read and written English and Vietnamese.
• Good organizational, analytical, reasoning and problems solving skills is a plus.

- Attitude

•  Team-work spirit.

 

4. Vị trí tuyển dụng /Chức danh: ICT Technical Business Analyst

a. Thông tin chung

- Division: ICT

- Department: ICT Planning

- Location: Ho Chi Minh City

- Report to: ICT Project Manager

b. Key Accountabilities

- Support internal application projects and analyze system solutions for internal business requirements.

- Gather and evaluate user requirements in collaboration with ICT Application Development Manager and

- ICT project manager to develop system/application for business needs.

- Be business partner to understand business insights to proactively propose system solutions.

- Illustrate and develop ideas using storyboards, process flows, UI mockups and prototypes…

- Prepare user requirement, workflow, data requirement and functional specification document.

- Work together with the Project team to produce testing plan and testcase.

- Participate in System integration and User acceptance testing

- Write user documentation and user’s manuals

- Ensure meeting deadline and quality standards

d. Yêu cầu công việc

- Education Background

• Bachelor of IT or Computer Science.

- Main requirements

• Minimum 2 years’ experience in a Technical Business Analyst role
• Strong analytical thinking and business process understanding
• Experience in data modeling and PL/SQL
• Have some experience on programming language such as Java, C#, Web programming
• Having knowledge and able to understand technical design and common technologies (System Architect, SQL, API...). Be able to write system workflow.
• Be able to write test case and execute the test
• Be able to use English at work, fluent English writing is highly valued
• Be able to work in team or work independently
• Be able to understand mobile technology such as iOS, Android, progressive web application.

- Other requirements

• Be able to be a system – business partner.
• Experience in Project Lifecycle methodologies (Agile, PMP) is a plus
• Experience with non-functional aspects (security, performance and scalability) is a plus
• Knowledge about business development projects in finance, banking is a plus

- Other

• To get deep understanding and fully comply with (1) Corporate Integrity Policies (including: policies of Conflict of Interest, Anti-Fraud, Anti-Bribery & Corruption (Gift &Entertainment register), (2) Anti-Money Laundering Policy & Countering Terrorism Financing; (3) and regulation on your roles and responsibilities in operational manual.
• To be responsible for reporting suspected incidents of fraud.
• This job description is reviewed on annually basis and subject to change upon business requirement.

 

THÔNG TIN LIÊN HỆ NỘP HỒ SƠ

Bach Thi Uyen (Ms.)

HRBP Officer. Human Resources

T: 0989 461 533 P: (84 28) 39 113 666 | 4728

Email: bt.uyen@shinhanfinance.com.vn