COURSE INTRODUCTION
This Salesforce certification training course is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and App Builder. In this Salesforce training, you will learn how to configure Salesforce to collect, analyze, and retrieve vital customer information and create applications using Salesforce Lightning.
KEY FEATURES
- 78 hours of blended learning
- Four industry projects with 28 case studies
- 30 hours of hands-on practice with Salesforce Lightning
COURSE OBJECTIVES
After completing this course, students will have knowledge and skills about:
- Salesforce overview
- Sales and service cloud
- Quote templates
- Salesforce objects
- Field types
- Validation and workflow rules
- Lightning components
- Security controls
- Profiles, Chatter, reports, and dashboards
- Data management
- User interface
- Application lifecycles
AUDIENCE
This Salesforce certification training course is suitable for individuals looking to build a career in Salesforce, particularly for app builders, developers, system administrators, sales representatives, IT managers, and product managers.
PREREQUISITE
There are no prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.
COURSE CONTENT
- Lesson 00 - Introduction to Salesforce
- Lesson 01 - Salesforce Overview
- Lesson 02 - Sales Cloud
- Lesson 03 - Quote Templates
- Lesson 04 - Service Cloud
- Lesson 05 - Field Types
- Lesson 06 - Salesforce Objects
- Lesson 07 - Creating Buttons, Links, and Actions
- Lesson 08 - Visual Workflow, Process Builder, and Schema Builder
- Lesson 09 - Validation Rules
- Lesson 10 - Workflow Rules
- Lesson 11 - Lightning Components
- Lesson 12 - Role Hierarchy
- Lesson 13 - Security Controls
- Lesson 14 - Profiles
- Lesson 15 - Chatter
- Lesson 16 - Reports
- Lesson 17 - Dashboards
- Lesson 18 - Data Management
- Lesson 19 - AppExchange
- Lesson 20 - Communities
- Lesson 21 - Change Sets and Deployment
- Lesson 22 - User Interface
- Lesson 23 - Application Lifecycles
- Lesson 24 - Help and Training
