This course teaches you how to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam.
One simulation exam
20 PDUs for self-paced learning
After completing this course, students will have knowledge and skills about:
IT service managers pursuing the ITIL Managing Professional (MP) designation or who operate IT-enabled services would benefit from this course. The ITIL Specialist certification is best suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.
To be eligible for this ITIL Strategist training, applicants should have:
EXAM AND CERTIFICATION
How do I schedule/book my exam?
Simplilearn has provided a document with detailed instructions (including screenshots) regarding the booking process.
What is the format for ITIL 4 Strategist CDS Certification exam?
Complete ITIL 4 Specialist Create, Deliver & Support Certification
Take the ITIL 4 Specialist Create, Deliver & Support Certification exam
Score at least 70 percent in the exam (28 correct answers out of 40 questions) in 90 minutes
How long does it take to receive the exam result?
You will receive the ITIL 4 Managing Professional Transition Module exam results within 15 business days after you take the exam.